Santa Cruz Area:
3-Bedroom Vacation Homes
A Network of Friends with Family-Loved California Beach, Mountain & Ski Vacation Rentals now available for you to enjoy!
5-nights min during high season / 2-night min during low season
No one night reservation at any time. All prices below are High Season prices
Be Sure To Deduct 10% For Low Season Reservations of 3 Nights Or More
There is a 10% hospitality tax, 8% booking fee, and $65 non-refundable security wavier that will be added to all reservations. .
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SAMPLRE GUEST CONTRACT
Reservation APPROVED: 9/18/2011 2:36:55 PM
Transaction ID #542540
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Reservation Comments:
Hi Anne,
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It was fun talking with you today, and I know you will really enjoy the Serenity by the Sea, http://www.familyreunionhome.com/SBS.html
The arrival time is on Thursday, October x, 20xx, any time after 3:00pm and check out is on Sunday, November 0x, 20xx, any time before 11:00am. We appreciate you helping the housekeepers keep their schedule by not arriving at the home before 3:00pm or leaving after 11:00am. You can always enjoy some extra time at the beach if you get here earlier.
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The Contract Information is an Electronic Contract and it does not have to be signed and returned. We do need a reply back tores@agpts.net that you got the contract.
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Since you have paid in full, this is the lockbox's Combination is: xxxx and the lock box location is included in the directions to the home. The directions to your Vacation Rental home have been sent in the contract below.
Thank again for letting us help you find aGreatPlaceToStay.net for your time in Santa Cruz County. Be sure to check the activities that will be happing during your stay by clicking on: http://www.santacruzca.org/events/index.php
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Here you can put in the arrival dates and departure dates of your stay, and a great many events and activities will be listed with hyper-links to their full websites for more information. There is even a small square box that if checked, will list only the FREE events! Be sure to copy all the pages (there is always more than one page of events) to a word doc so you can reference them when you come to stay & play!
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At the top of your Vacation Rental's Homes' webpage, (see the link at the top) there is a Turquoise bar of Links, the first of which says: "Map to Home." This Google map also has the home's address and directions to the home.
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You can then put in the address from where you will be traveling from and get great directions.
Please call us, toll-free at 888-811-0013 anytime between Monday-Friday, 7am-7pm and Saturday and Sunday: 9am-7pm, if you have any other questions by calling the toll-free number and pressing 1 after hours, you will be connected to a Live Reservationist who will be glad to help you.
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Have a Great Stay!!
Judith
Vacationist's for aGreatPlaceToStay.net
res@agpts.com
Toll-free: 1-866-829-6851
Local mobile 1-831-212-4435
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Customer Invoice Information:
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Customer/Guest: Anne
Address:xx Sherwood Drive
City: Monroe Township
State: NJ
Zip: 08831
Country: US
Phone: XXXXXXXXXXXXXXXX
Cell Phone:
Work Phone:
Fax:
Email: XXXXXXXXXXXXX
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Reservation Information:
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Transaction ID #542540
Please refer to this ID number as your reservation number for any future correspondence.
Thank you, Judith Buck
Property: 10-SBS
Check In Date: 10/6/2011
Check Out Date: 11/6/2011
Max Occupancy: 10
Adults: 1
Children (under 16): 0
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Property Pricing:
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Total Nights: 31
Property Total: $3,220.00
Cleaning Fee: $330.00
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Extra Options:
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Carpet Cleaning
Quantity: 1
Price: $125.00
Total: $125.00
Utilities
Quantity: 1
Price: $400.00
Total: $400.00
Refundable Deposit
Quantity: 1
Price: $1,920.00
Total: $1,920.00
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Balance / Fees:
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Processing Fee: $256.00
SubTotal: $3,476.00
Sales Tax: $0.00
Non-Taxed Items: $2,775.00
Total Balance: $6,251.00 (USD)
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Payments:
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Credit-Card Charge: $6,345.00
Processed: 9/18/2011
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Balance Due: $0.00
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Sincerely, Your Fun Reservationist
All our correspondence will be sent to the email you provided. Because of Firewalls etc, it would be a big help, if you could put our email -res@agpts.net - in your email address book, so the rest of our correspondence about your reservation will not accidentally go to junk mail.
Office Ph:1-831-476-0170
Mobile Ph : 1-831-212-4435
Tollfree Ph: 1-877-596-9357
Please ALWAYS use the tollfree number for fastest replies
http://www.aGreatPlaceToStay.net
POB 1171, Capitola CA 95010
Email:res@agpts.net
Office hrs: 7am-7pm, 7-days a wk
Off-hours On-Line Reservations: available 7/24/365
Driving Directions
Directions from Highway 17 and San Jose...Take Highway 17 (also called I-880) towards Santa Cruz about 27 miles. Take the Highway 1 North exit towards Half Moon Bay
Continue on Highway 1 (also called Mission St) towards the Northwest end of Santa Cruz about 1.5 miles.
-Turn left on Swift St. which is a stoplight.
-Go on Swift St about 5 blocks towards the Ocean until you see Delaware St.
-Turn Right on Delaware and take the next Left on Swanton Blvd.
-Take the first Left off of Swanton
-The address is xxx Quintana Court Santa Cruz, CA 95060
and it`s the first home on the Right.
You can park two cars inside the garage after you open it from the house and you can also park two cars in the driveway and 1 alongside the front of the home.
To operate the lockbox: Just press the combination (which will be send in a other email when final payment is received) onto the keypad, then push down on the top black button and pull the front panel of the box forward. The key will be inside, attached to the front panel of the lockbox.
If it doesn't work the first time, slide the reset slider button in the middle of the number pad up and down and try again. You should hear or feel a small click when the number buttons are pushed.
We strongly suggest that you have everyone use this lockbox to get in, so no one gets locked out accidentally because someone else has the key. To replace the key, repeat the combination and place the bottom of the front panel into the box. Then press down on the top button and push the top part of the front panel into the box.
If you have any questions or we can help in any way, please call our office number from 7am-7pm, 7-days a week: 1-888-357-4345. If you need assistance after hours, please call 1-831-476-8035 for our emergency after-hours cell phones.
The house phone numbers are: 831-426-5525 and has an answering machine.
County Ordinance Information:
Maximum number of overnight guests is 2 per bedroom + 2 for a total of 10 adults. Children under 12 are not counted, but there are only beds for up to 10 guests. No sleeping bags or other temporary beds are allowed. Maximum number of people allowed for celebrations and gatherings at our home, between 8am - 10pm is 20 -adults or children. Maximum number of vehicles with on-site parking is 4, plus 2 off-site. Noise Limitations-Quiet hours between 10:00pm and 8:00am (County Code Section 8.30.010) Trash Management-Trash must be kept in closed containers and not allowed to accumulate (County Code Section 7.20.005) and there are several prohibitions on illegal behavior which can lead to immediate departure of guests with no refund.
In other words, have a Great stay and be respectful of our neighbors and our home and we will welcome you back with a 5% Return Guest Discount!
Terms And Conditions
CONTRACT - FINE PRINT & OTHER INTERESTING INFORMATION
1. AGREEMENT: Contact is between aGreatPlaceToStay.net and the receiver of this contract, herein referred to as Responsible Guest. The Responsible Guest is an adult over the age of 25 and WILL BE an occupant of the unit during the entire reserved period. If all other guests are under the age of 25, there must be a minimum of 1 adult over the age of 25 per 4 other under-age guests that will be staying and sleeping in the home. The term Guests includes all of the occupants that are with the Responsible Guest. Other occupants may be family members, friends or children under the Responsible Guest's direct supervision. Use of the premises is denied to persons not falling within the foregoing categories. If any Guests are reported as being obnoxious to the neighbors, all Guests will have to vacate the property immediately without any refund of deposit or payment.
2. CHECK IN: Check in time is 3:00 PM. Early check-in times are allowed only when the Home is cleaned and ready for occupancy and payment has been made for early check-in. PRIOR APPROVAL IS REQUIRED and there is a $100 fee per hour for this request. Keys will be ready for pick up at property location in a lock box near the front or back door. There is often (but not always) a set of two walk-around keys on the kitchen counter along with other necessities, i.e.: Parking Permits as necessary. The combination WILL NOT is issued with a balance owing or without an electronic rental agreement in aGreatPlaceToStay.net's possession. Keys may not be copied. Most of our Guests find it is more convenient to leave the walk-around keys at the Home & just use the combination box's key to enter. Please be careful not to lock doors if you have not replaced the lock box's key, but if you do, we have extra keys on the property in a secondary lockbox, the combination of which will be given in an emergency by calling our local phone number line 1-831-476-8035.
3. CHECK OUT: Check out time is 11:00 AM. Please leave all keys, remote controls, parking permits, etc on the kitchen counter or in the place you found them. A $100 per hour fee will be charged for each hour (or portion thereof) past the required check-out time if the housekeeper(s) arrive and do not have a vacated home to start cleaning. We often have Guests arriving the same day and the Housekeeper may have only Ta 4-hour time frame to make the Home ready for the next Guests. A $100 per item fee will be charged for each lost key and remote control. A $100 per item fee will be charged for each parking permit (if necessary in the homes neighborhood,) as replacement means a special trip to the county offices to plead for another set-not fun! Please be sure to lock all door and windows as you would want done in your home.
4. SECURITY DEPOSIT or HOUSEKEEPING CHARGE (HK): Guests are still responsible for leaving everything AS IT WAS FOUND. There is a short list of what is to be done in each home, usually near the kitchen.
5. The deposit is due WITHIN 4 DAYS of making your reservation. FAILURE TO RECEIVE YOUR MONIES WITHIN THE 4-DAY PERIOD MAY RESULT IN CANCELLATION OF YOUR REQUESTED RESERVATION. Please notify aGreatPlaceToStay.net by phone or email when you have sent a check. Reservation may also be paid for by using credit cards: VISA, Master Card, Discover and American Express. Responsible Guest is liable for all replacements and repairs that are outside what is considered normal wear and tear. There will be a $200 charge if smoking has been done in the home or if the ashes, etc. are put into an inside trashcan. Please put all smoking trash, including ashes, directly into the brown garbage can outside. The $65 Security Wavier Fee does NOT cover this charge, as smoking is not considered accidental.
6. ADDITIONAL FEES: Please see the Paragraph #8 for information on the optional Lodging Protection Plan Insurance and other items that may be of interest.
7. CANCELLATION, RESERVATION & PAYMENT POLICY: Payment for the full amount of the Reservation MUST BE RECEIVED 30 DAYS PRIOR TO ARRIVAL DATE or it may be cancelled. We at aGreatPlaceToStay.net understand that sometimes cancellations are unavoidable. Reservations cancelled more than 60 days BEFORE arrival will have a full refund less 10% of the Home's Rent as a processing fee. Reservations canceled within 60 days, and before 7-days of arrival will also have 10% of the Homes Rent as a processing fee but will receive a RESERVATION CERTIFICATE as noted in the following paragraphs. Thus, unlike our competitors who usually charge the full fee for any cancellation, we simply help you to have a vacation at another, more convenient, time.
8. IF YOU NEEDS TO CANCEL A RESERVATION: Notice of this cancellation MUST BE IN WRITING AND WILL BE CONFIRMED BACK TO THE GUEST, BY OUR BOOKKEEPER, Jasmine Smith, email: jcsmi@agpts.net or address: POB 1171, Capitola, CA 95010. CANCELLATIONS WILL NOT BE PROCESSED BY PHONE. Any reservation may be cancelled within 3-business days and receive a Full refund on monies paid to aGreatPlaceToStay.net. Any reservation cancelled AFTER 3-business days will be charged our 10% of the Homes Rent as a processing fee and this fee will be deducted from monies or gift certificate that are sent. If the reservation is cancelled less than 7-days before arrival, the guests will be charged for one nights rent for every night subtracted from 7. For example if you cancel 5 nights before arrival, you will have 2-nights rent subtracted from your gift certificate. CANCELLATION INSURANCE: To avoid having to pay for any of the above, please consider buying the Guest Cancellation Insurance noted on the Payment Schedule. Then, no matter what happens (almost) you will get your Reservation payment returned. Call the Lodging Protection Plan Insurance for full details at 1-800-554-9839
9. If the reservation is cancelled within 60 days and more than 7-days of arrival, the guest will receive a RESERVATION GIFT CERTIFICATE equal to all monies collected (less 10% of the Homes Rent as a processing fee), to stay at the one of our homes sometime in the future. RESERVATION GIFT CERTIFICATES should be used at the same home unless there was an unforeseen condition that makes the home unsuitable for a future reservation. If that condition occurs, another homeowner may choose to redeem the RESERVATION CERTIFICATE. This will be handled on a case-by-case basis.
10. SORRY, NO REFUNDS DUE TO: Any inconvenience of an appliance not working or street construction noise. If the home is not suitable for some justified reason, aGreatPlaceToStay.Net will endeavor to find an alternative lodging but cannot guarantee that that will be available. aGreatPlaceToStay.net has a maintenance crew available and will work to fix any problem within 24hrs, but there may be parts that have to be ordered which may delay this resolution. Just as in your own home, these events are a part of living in a home and we will do everything in our power to minimize their impact. Please also feel free to contact our office anytime from 7/24/365 if there is anything else we can do to facilitate any repair. For after hour's numbers, please call 1-831-476-8035 for current mobile phone numbers.
11. LONG TERM RENTALS IN CAPITOLA: All homes in the Capitola area that we rent outside the designated short-term rental area are all long-term rentals as the city does not allow short-term rentals outside of a designated area near the beach or river. When a reservation is made for 30-day or more for a home in the town of Capitola, is may be cancelled by the guest at anytime and the guest will be charged only for the number of nights used.
12. Other homes that are rented for more than 30 days in other areas will be rented to the Guests by the Owner, and they will be making their payments directly to the Owners. aGreatPlaceToStay.net only provides this finder's service as a courtesy to our homes that also rent on a short-term basis.
13. YOUR LIABILITY: You as the Contract receiver, agree to accept liability for any damages caused to the property (other than normal wear and tear) by your guests, including, but not limited to, landscaping, watermarks or scarring of hardwood floors, misuse of appliances, and/or equipment furnished. If accidental damages are in excess of the security wavier limit of $500, you hereby agree to reimburse the Owners for costs incurred to repair/replace damaged item. It will be up to the Property Manager to decide whether the damage was accidental and covered by the Security Wavier or malicious mischief.
14. HOLD HARMLESS: aGreatPlaceToStay.Net or the Owners do not assume any liability for loss, damage or injury to you or your guests or their personal property. Neither do we accept liability for any inconvenience arising from any temporary defects or stoppage in supply of water, gas, and electricity, outside construction noises or plumbing. Nor will aGreatPlaceToStay.Net accept liability for any loss or damage caused by use of Homes equipment, street construction, adverse weather conditions, natural disasters, acts of God, or other reasons beyond its control. We do encourage you to purchase of Lodging Insurance that will reimburse you if many of the above happen. Call the Lodging Protection Plan Insurance for full details at 1-800-554-9839.
15. WHAT IS SUPPLIED: All Homes are equipped and set up as a fully furnished property that will include bedspreads, linens, blankets, pillows, bath towels (but not necessarily, beach towels), as well as a full kitchen, TV, furnishings, BBQ grill, and outdoor furniture. All Homes have different amenities; please ask before confirming the reservation. The Home may not have all the items that you may be accustomed to having in your own home, so if there is an item you are accustomed to using such as a special type of cooking utensil, etc. please bring them with you. There will be charges against your Security Deposit or Credit Card for replacement of any missing items from the Home. Please especially avoid accidentally packing our towels or hangers. Thanks
16. WHAT YOU SHOULD BRING: Items like favorite bath soaps, shampoos, beach towels & other personal effects, favorite cooking stuff and be prepared for a wonderful vacation.
17. TELEPHONES: The telephone (when available) may be used to make as many FREE local calls as you wish. BUT you and your guests must use a cell phone, credit card or call collect when making long distance calls, as almost all phones are long-distance restricted. An answering service is often provided free of charge. There are now a few homes that offer unlimited FREE local and national calls and up to 43 countries international. Please call us for which ones have this amenity or look at our website: http://www.agreatplacetostay.net/InternationalPhoneList.html
18. SLEEPING CAPACITY: The maximum number of guests who are allowed to stay overnight is listed on our website per each Home. Do not think that this means that you can have guests staying in sleeping bags etc. (Especially since sleeping bags can bring in bugs.) It is defrauding a landlord to have more than the agreed number of guests stays overnight, as the owners have the right to know how much usage will be placed on their facilities per reservation. Beds & Linens are provided for the number of overnight guests allowed.
19. PARKING: Parking near a beach is always a challenge, so we encourage you and your guests to car-pool. Most Homes have a maximum of 2 off-street parking spaces. Larger homes have more parking spaces and information about parking will be included with the directions to the home that are sent in the final email. Some homes have Permit Only parking on the street, so note the signs, as they do ticket, though this is usually only during the weekends from April through Labor Day. Under no circumstances are Buses allowed to park at any of the homes. If you are transporting guest in a bus, please contact us for suggestion as to where to park it.
20. PETS: We understand pets are part of the family and that is why many Homes allow pets. However, you MUST clean up after your pet. That includes properly disposing of all waste material and watering the area after solids are removed so that the vegetation doesn't die. You must also maintain control of your pet. Any complaints from neighbors regarding excessive noise or other nuisances may be cause for immediate termination of the lease and forfeiture of your reservation payment. It has been noted by neighbors that some dogs are very unhappy when left in a strange place by their owners, so we ask you to test your dog by going away for a short time and listening to their reaction. If they are barking, please leave them in the bathroom of Home, not outside where they'll be less likely to disturb anyone else. Also, because we do allow pets, people with allergies should be aware of the fact. There are NO PETS Allowed in some Homes, so please check!! IF OUR HOUSEKEEPER(S) HAVE TO CLEAN UP PET WASTES THERE WILL BE A $200 CHARGE.
21. HOT TUB & PATIOS: You hereby acknowledges that the property that you have reserved may includes a hot tub, and you and your guests are fully aware that the hot tub and surrounding patio/deck can be dangerous. The deck/patio can be slippery when wet, and that injury is likely to occur to anyone who is not careful. Always have children under adult supervision when they are using the tub.
22. CLIFFS: You hereby acknowledges that a large section of the beachfronts on West Cliff and East Cliff Drives in Santa Cruz and other areas are filled with `riprap` (a foundation of large rocks piled together to prevent erosion), which is not designed for walking, climbing or sitting. The undersigned is fully aware that the `riprap` is jagged, unstable, dangerous, and slippery when wet and injury is likely to occur to anyone who attempts to walk, climb or sit thereon. With full knowledge of the above facts and warnings, the undersigned accepts & assumes all risks involved in or related to being on the `riprap`.
23. BICYCLES: The bicycles, that some homes provide, are regularly maintained, but they, like all mechanical items can break. aGreatPlaceToStay.net assumes no responsibility for the use of the bicycles and encourages you and your guests to bring their own or rent from one of the local bike shops especially if they are planning a long bike ride. If there is a mechanical failure of the bike, we will replace it, usually within 24 hrs if you call the office at 831-476-0170. Please remember, you ride at your own risk.
24. VACATE & FORFITING RULES: You and all other guests will be required to vacate the premises and forfeit the rental fee and any security deposit for any of the following:
a. Occupancy exceeding the sleeping capacity stated on the reservation confirmation after 10PM.
b. Using the premises for any illegal activity including, but not limited to, the possession, serving or consumption of alcoholic beverages by or to persons less than 21 years of age.
c. Causing damage to the Home rented or to any of the neighboring properties.
d. Having pets in homes that do not allow pets.
e. Any other acts which interferes with neighbors` right to quiet enjoyment of their property including any loud noises after 10 PM. (We have neighbors who get up early, so please be considerate & especially keep the talking in the hot tubs, or outside, late at night. to a minimum) and close the windows and doors to minimize transference of inside noise.
25. CLEANING & LEAVING: Each property will be inspected, sanitized and cleaned before you arrive and after you depart. You are to leave the property in the same general condition that it was received, by making sure that:
a. Dishes are done and put away,
b. The used linens and towels are put in the laundry-starting the towels would be appreciated as they take a long time to dry.
c. Any Hot tub has been cleaned of any sand or dirt on bottom of tub with provided suction tube cleaner- this can be fun for a kid to do.
d. All personal belongings are collected, especially chargers for cell phone, video cameras, games, etc. At 10:30am, please have someone assigned to double check all closets & drawers, and if they find anything that belongs to the group, that it is placed in the Living Room to be claimed and taken home.
e. Patios, walkways and decks are swept and any pet leavings have been disposed of and the area they used, sprayed off with the hose.
f. Any heating has been turned off or down to 55 degrees...
g. The home is generally picked up and ready to be vacuumed, dusted and sanitized.
h. Guest log is signed noting the fun things you did that others might enjoy - Thank you
26. IF ADDITIONAL CLEANING IS REQURIED AND HAS NOT BEEN RESERVED IN ADVANCE: Appropriate charges will be charged to your credit card at the rate of $30 per hour. aGreatPlaceToStay.Net will contact you if this additional charge is necessary. Remember NO SMOKING inside Home or any smoking waste products are NOT to be disposed of in any inside trashcan. They must be directly deposited in the Outside Brown Garbage can. A charge of $1000 will be levied if this rule is broken as it means that all curtains & furnishing must be dry-cleaned. The $65 Wavier Fee does NOT cover this charge as smoking is not accidental.
27. LONG TERM: On occasion, a Vacation Rental may be available for longer than 30 days. If that is requested, the Guest must sign a Long Term contract as well as this Vacation Rental contract. Long term guest must abide by all the normal rules of a short-term vacation rental and a possible eviction will be as a Vacation Rental, not a Full Lease home. BE SURE YOU READ AND SIGN BOTH COPIES.
28. ADDITIONAL TERMS AND CONDITIONS: You, for yourself, your heirs, assignors, executors, and administrators, fully releases and discharges aGreatPlaceToStay.net from any and all claims, demands and causes of action by reason of any injury or whatever nature which has or have occurred, or may occur to the undersigned, or any of your guests as a result of, or in connection with the occupancy of the premises and agrees to hold aGreatPlaceToStay.net and the Home Owner free and harmless of any claim or suit arising there from. In any action concerning the rights, duties or liabilities of the parties to this agreement, their principals, agents, successors or assignees the prevailing party shall be entitled to recover reasonable attorney fees and costs.
29. PAYMENT: BY CHECK: If you pay by personal check, and the check is returned for NSF there will be a $100 service charge. Combinations to the lockboxes will not be issued until the check has successfully cleared the bank. Checks should be made payable to aGreatPlaceToStay.net.
30. MAILING ADDRESS: Send the page of this document with your information on it along with the security deposit check or wavier fee and/or full payment check should be mailed to the following address: aGreatPlaceToStay.net, POB 1171, Capitola, CA 95010. The receipt of the check will be confirmed by a returned email unless you request that it is mailed.
31. aGreatPlaceToStay.net appreciates being notified by toll-free phone at 1-866-476-0170 if the confirmation has not arrived. Please keep a copy of this contract with you during your stay for all emergency phone numbers & other information.
32. Please remember the person who is approving this contract must be over 25 years and will be not be sleeping elsewhere, the full time that it is rented. If you have any questions about this contract, please contact Judith Buck, at 831-212-4435 or email at res@agpts.net or Roxsand at 831-331-8305 or email rciel@agpts.net.
THANK YOU FOR REMEMBERING THAT YOU ARE RENTING A PRIVATE HOME, AND WE APPRECIATE THAT YOU WILL TREAT IT WITH THE SAME RESPECT YOU WOULD LIKE SHOW TO YOUR OWN HOME.
aGreatPlaceToStay.net
res@agpts.net
http://www.aGreatPlaceToStay.net
